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How do I change the default thumbnail for my video?

While we may add this feature in the future, there is currently no way to change the screen shot that we capture from your videos for thumbnails.


How do I remove one of my videos?

To remove one of your videos, simply log in, click the "My Videos" link near the top of most pages and click the "Remove Video" button below the video you'd like to remove. You can only remove videos that you have uploaded yourself.


How do I change or add to the information I entered about my video?

  1. Click the "My Videos" link near the top of most pages.
  2. Click the "Edit Video" link under the video you want to edit.
  3. From the next screen, you can change, add to, or delete whatever information you'd like about your video, including permissions settings (allowing comments, responses, ratings, etc.).


Why isn't my video showing up in search?

Depending on site traffic, changes to video information can take 8 hours or more to show up in the search index after they've been uploaded, changed, or removed. This includes changes to tags, ratings, views, and comments. Please be patient -- the video will show in the search index shortly. To bypass this time, you may want to send your friends the link of the video via email or private message.

To find videos that were recently uploaded, you may want to sort by "Recently Added". To do this, click the "WATCH" link at the top and on that page click the "Recently Added" link.


What are tags? How do I add them?

Tags are keywords that describe videos. For example, a country video might be tagged with "country," and "bluegrass" Users who enjoy watching country videos can then search for any of those terms and that video will show up in their search results. Tags help you label videos you upload so that other people can find them more easily.

Add tags to your videos by clicking the "My Videos" link and selecting "Edit Video" Enter as many tags as you'd like into the Tags field and click the "Update Video" button at the bottom of the page.


What should I put in my video description?

To best promote your video, you'll want its description to be both accurate and interesting. Here are a few tips to help you get started:

Make your description clear and specific.
Your video should stand out from the crowd. Try to determine what content it contains that will help users find it and distinguish it from other videos. Using descriptive language in complete sentences is a good idea.

Give credit when appropriate.
If people don't know the exact title or other keywords associated with your video, they might search the name of a participant or another website where it's featured. Be sure to include as much information as you feel comfortable, but be careful not to include anything that shouldn't be publicly displayed.

Categorize correctly.
The category into which you place your video is part of its description as well. People are more likely to rate your video highly and watch it more frequently if it's placed in a relevant category.


How do I know who’s watched my videos?

There's currently no way to tell who's watched your videos. However, you can keep a count on how many views it's had.


Failed (invalid file format)

This status message means that the file type of your video isn't supported by our site. This Is My Band does not currently accept videos in Flash (.flv) format. You may need to try using software other than the software that came with your camera, such as Windows Movie Maker (included with every Windows installation), or Apple iMovie. By opening your video file with one of these programs and then saving as .avi, .mpg, .wmv, or .mov, you should be able to upload your video with no problems.


Failed (unable to convert video file)

This message means that your video is in a format that our converters don't recognize. Try converting the video into a different format with a converter or editing program and then uploading it again.


Rejected (Terms of Use violation)

The video may have been rejected due to a Terms of Use or copyright violation. Please review our Terms of Use (http://www.thisismyband.com/terms.php) and Copyright (http://www.thisismyband.com/copyright.php).


Failed (empty .mov file)

This error message is only related to QuickTime movies. It occurs when a movie is saved from the QuickTime Player and the "Save as a reference movie" radio button is selected. This creates a small .mov file that points to the full-length video on the hard drive. When you upload this smaller .mov, it doesn't contain actual video content, and can't be converted by our system.

To ensure that your video converts properly, make sure to select the "Save as a self-contained movie" radio button before saving your video from QuickTime.


Still need help?

Try reading the rest of the help subjects to the left first then if you still need help, open a support ticket HERE.



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